Privacy

Protecting the Privacy of Your Personal Information

Protecting the privacy of your personal information has always been very important to Richlane Homes. Having practices and procedures in place to maintain the confidentiality of our customers’ information is critical, in order to retain the trust and confidence of our current and future homeowners.

During the course of business, we collect personal information from our current and prospective customers and make every effort to ensure the security and privacy of that information. By entering into a contract with Richlane, or by completing our service requests, participating in our rewards program, entering contests, responding to surveys, questionnaires or our other requests for information, or by providing information to us via our website, you consent to the collection and use of personal information about you for the purposes outlined in this Privacy Policy. We only collect information that we have requested and you have voluntarily provided to us. If you provide us with the information of someone other than yourself, then we are relying on your guarantee that you have that person’s consent to disclose their information to us.

This information will be used for the purpose for which it was collected, including the following, as appropriate: (i) if you are a Richlane customer, we require your information to complete the purchase and sale of your home from Richlane, and this process may include sharing your information with suppliers and service providers as required to complete the purchase and sale transaction; (ii) we may use your contact information to send you further information that may be of interest to you; (iii) we may use your personal information to analyze and improve our marketing, design and promotional efforts; (iv) from time to time, we will share statistical information in aggregate which reveals no personal details about you. These purposes allow us to conduct business with our valued customers, improve our neighbourhoods and homes, and better meet our customers’ needs. We do not sell or rent any personally identifiable information about you to any third party.

Our privacy obligations are governed by Canadian privacy laws and apply to Richlane Homes and its group of companies. If you wish to be removed from our mailing list, please contact us with your request and subject to any legal or contractual restrictions, we will note your preferences. Please allow us 30 days to update our records.

Contact Us if you have any questions or concerns about Richlane’s privacy policies, please do not hesitate to contact us.